Rk61 Privacy Policy — How We Protect Your Data
User privacy is a top priority at rk61. This page provides a detailed explanation of the information we collect, how it is used, how it is protected, and your rights as a user of our platform.
Effective date: 1 January 2026
1. Information We Collect
When you register and use the rk61 platform, we collect several categories of information to ensure our services run securely and smoothly. Information is collected only to the extent necessary for the purposes outlined in this policy.
Account Information
During registration, you are required to provide a username, email address, phone number, and password. For identity verification prior to your first withdrawal, identification documents such as a national ID or passport may be requested. This information is used to verify your identity and protect your account from unauthorised access.
Device & Browser Information
Rk61 automatically records technical information when you access the platform, including device type, operating system, browser type, IP address, time zone, and language settings. This information is used to diagnose technical issues, optimise platform display across different devices, and help maintain account security.
Payment Information
All transactions on the rk61 platform are conducted in Malaysian Ringgit (RM / MYR). We maintain a record of transaction history — including deposits, withdrawals, and wagering amounts — for account management and operational compliance purposes. Bank card or e-wallet details used for deposits are processed through registered third-party payment providers and are not stored directly within rk61's systems.
Usage Data & Cookies
The rk61 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are used to maintain login sessions, remember language preferences, and analyse platform usage patterns. You can adjust your cookie settings through your browser; however, some platform features may be affected if cookies are fully disabled.
2. How We Use Your Information
Information collected by rk61 is used solely for legitimate purposes directly related to the platform's operations. We do not sell users' personal information to any third party for commercial purposes.
The primary purposes for which user information is used are as follows:
- Managing account registration, login, and identity verification.
- Processing deposit and withdrawal transactions in Malaysian Ringgit (RM).
- Providing effective customer support whenever needed.
- Detecting and preventing fraudulent activity, multi-account usage, or breaches of terms.
- Sending important notices related to your account, security, or policy changes.
- Improving platform performance based on usage data and user feedback.
- Complying with applicable laws and regulations in Malaysia.
Rk61 will not use your data for purposes unrelated to platform operations without obtaining your consent first.
3. Data Storage, Security & Third-Party Sharing
Storage & Security
All rk61 user data is stored on servers protected with SSL encryption in transit and appropriate technical security measures at rest. Access to personal data is restricted to staff who require it to carry out their responsibilities.
Account data and transaction history are retained for as long as necessary for operational and legal compliance purposes. Once data is no longer required and there is no legal obligation to retain it, it will be securely deleted or anonymised.
Third-Party Sharing
Rk61 does not share users' personal information with third parties except in the following situations:
- Payment service providers — transaction details required to process RM deposits and withdrawals are shared with registered payment providers that comply with applicable data security standards.
- Legal Requirements — rk61 will disclose user information to the relevant authorities where required by Malaysian law or a valid court order.
- Platform rights protection — in cases involving fraud investigations or serious breaches of terms, relevant information may be shared with parties involved in legal proceedings.
In all of the above situations, information shared is limited strictly to what is necessary.
4. User Rights Over Personal Data
You have the right to request a copy of the personal information we hold on your account. Requests can be submitted via our support email and will be processed within a reasonable timeframe.
If your personal information in rk61's system is inaccurate or has changed, you have the right to request a correction. Basic details such as phone number and email address can be updated directly through your account settings.
You may request the closure of your account and the deletion of your personal data. Please note that certain data may need to be retained for a specified period to comply with legal requirements or to complete any pending transactions.
To submit any of the above user rights requests, please contact the rk61 support team by email at [email protected]. Include sufficient account details so we can verify your identity before processing your request.
5. Policy Updates & Contact Information
Privacy Policy Updates
Rk61 reserves the right to update or amend this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or service improvements. Any material changes will be communicated to users via an in-platform notice or registered email at least seven days before taking effect.
Users are responsible for reviewing this policy periodically. Continued use of the rk61 platform after any amendment's effective date will be considered acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how rk61 handles your personal data, please contact us via:
- Email: [email protected]
- FAQ: rk61 FAQ Page for immediate answers on privacy and account security.
Our team will endeavour to respond to all enquiries within a reasonable timeframe. We value your trust in using the rk61 platform and are committed to handling your personal information responsibly.
Questions About Account Security or Privacy?
Check the FAQ section for quick answers, or register an account to start using the rk61 platform with the confidence that your data is protected.